Privacy policy

1. Introduction

BLUESKYGOLF, S.L. ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal data is processed lawfully, fairly and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase products from us, contact us, or otherwise interact with our services.

We process personal data in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR);
  • Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD);
  • Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE); and
  • any other applicable data protection legislation.

2. Data Controller

Data Controller

BLUESKYGOLF, S.L.
Tax Identification Number (CIF): B26954859
Registered Office:
C/ Filipinas, 1
03730 Jávea (Alicante)
Spain
Email: blueskygolfsl@gmail.com
Telephone: +34 629 220 572

3. Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data:

Identity Information

  • Name
  • Surname
  • Company name, where applicable

Contact Information

  • Email address
  • Telephone number
  • Postal address
  • Delivery address
  • Billing address

Transaction Information

  • Products purchased
  • Order history
  • Payment information, excluding full payment card details

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Cookie identifiers

Marketing Preferences

  • Newsletter subscriptions
  • Communication preferences
  • Consent records

4. How We Collect Your Data

We collect personal data:

  • when you complete a contact form;
  • when you place an online order;
  • when you subscribe to our newsletter;
  • when you contact us by telephone or email;
  • when you create a customer account;
  • automatically through cookies and similar technologies; and
  • from third parties where permitted by law.

5. Purposes of Processing

We process your personal data for the following purposes:

  • processing and fulfilling orders;
  • providing customer support;
  • managing payments and invoices;
  • arranging deliveries;
  • responding to enquiries;
  • complying with legal obligations;
  • preventing fraud;
  • improving our website and services;
  • sending marketing communications where you have consented to receive them; and
  • protecting our legitimate business interests where permitted by law.

6. Legal Bases for Processing

Depending on the circumstances, we process your personal data on one or more of the following legal bases:

  • your consent;
  • performance of a contract;
  • compliance with legal obligations;
  • our legitimate interests, provided these do not override your rights and freedoms;
  • protection of vital interests where applicable.

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7. Recipients of Personal Data

Your personal data may be shared, where necessary, with:

  • payment service providers;
  • courier and logistics companies;
  • IT service providers;
  • website hosting providers;
  • accounting and legal advisers;
  • public authorities where required by law;
  • financial institutions;
  • other processors acting on our behalf under appropriate contractual safeguards.

We do not sell your personal data to third parties.

8. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), BLUESKYGOLF, S.L. will ensure that appropriate safeguards are in place in accordance with the GDPR.

These safeguards may include:

  • an adequacy decision adopted by the European Commission;
  • Standard Contractual Clauses approved by the European Commission;
  • participation in recognised international data transfer frameworks where applicable; or
  • any other lawful transfer mechanism recognised under applicable legislation.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations.

In particular:

  • Customer account information will be retained while your account remains active.
  • Order and invoicing records will be retained for the periods required by Spanish tax and accounting legislation.
  • Marketing data will be retained until you withdraw your consent or unsubscribe from our communications.
  • Data processed on the basis of consent will be retained until that consent is withdrawn, unless a longer retention period is required by law.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised.

10. Your Rights

Under applicable data protection legislation, you have the right to:

  • request access to your personal data;
  • request the rectification of inaccurate or incomplete personal data;
  • request the erasure of your personal data, also known as the "right to be forgotten";
  • request restriction of processing;
  • object to the processing of your personal data;
  • receive your personal data in a structured, commonly used and machine-readable format, also known as data portability;
  • withdraw your consent at any time where processing is based on consent; and
  • lodge a complaint with the competent supervisory authority if you believe your rights have been infringed.

To exercise any of these rights, please contact:

BLUESKYGOLF, S.L.
Email: blueskygolfsl@gmail.com

Your request may need to be accompanied by proof of identity to protect your personal data.

11. Security Measures

BLUESKYGOLF, S.L. implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

These measures include, where appropriate:

  • encrypted communications using SSL/TLS technology;
  • restricted access to personal data;
  • password protection;
  • secure hosting infrastructure;
  • regular software updates;
  • access control procedures; and
  • internal policies governing the processing of personal data.

Although we take appropriate security measures, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

12. Cookies

This website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and, where consent has been given, personalise advertising and marketing content.

Further information about the cookies we use, their purposes and how to manage your preferences is available in our Cookie Policy.

13. Marketing Communications

Where you have given your consent, we may send you information about our products, services, promotions and special offers by email or other electronic means.

You may withdraw your consent or unsubscribe from marketing communications at any time by:

Withdrawal of consent will not affect the lawfulness of any processing carried out before your consent was withdrawn.

14. Third-Party Websites

Our website may contain links to third-party websites.

These websites operate independently from BLUESKYGOLF, S.L., and we accept no responsibility for their content, security practices or privacy policies.

We encourage you to read the privacy policies of any third-party websites you visit before providing personal information.

15. Changes to this Privacy Policy

BLUESKYGOLF, S.L. reserves the right to amend this Privacy Policy at any time to reflect changes in legislation, regulatory requirements or our business practices.

Any updated version will be published on this website together with the date of the latest revision.

Where changes are significant, we will take reasonable steps to notify users where required by law.

16. Contact Details

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

BLUESKYGOLF, S.L.
C/ Filipinas, 1
03730 Jávea (Alicante)
Spain
Email: blueskygolfsl@gmail.com
Telephone: +34 629 220 572

If you believe your data protection rights have been infringed, you also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) or the competent supervisory authority in your country of residence.